dodi Platform Privacy Notice

This page describes what we collect when you use dodi and how we keep that data protected. We collect information necessary to operate our platform, verify your identity, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, and other payment methods, and deliver sports betting (Liga 1, Piala AFF, Champions League), live-dealer tables, and slot games.

We do not sell your personal information to third parties. Our payment partners (your bank or e-wallet provider) receive only the details required to complete your transaction. Our compliance and support teams access your account data only to verify identity, review withdrawals, investigate disputes, or respond to legal requests.

This policy explains what data we collect, how we use it, who can access it, how long we keep it, and what rights you have regarding your information on dodi.

What We Collect on dodi

Account Information

When you create a dodi account, we collect your legal name, email address, date of birth, and residential address. We use this information to verify your identity, comply with anti-money-laundering regulations, and maintain account records. Before your first withdrawal, we ask for government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or government letter).

We also collect optional information: your phone number (for two-factor authentication and account recovery), security questions and answers, and preferred contact method. This data helps us secure your account and reach you if we detect suspicious activity or if your withdrawal is delayed.

Transaction and Activity Data

We collect every transaction you make on dodi: deposits, withdrawals, wagers on Liga 1 and Piala Indonesia, live blackjack hands, slot spins, and account balance adjustments. Each record includes a timestamp, game type, stake amount, outcome, and settlement details. We keep this data indefinitely to maintain your transaction history, investigate disputes, and comply with regulatory recordkeeping requirements.

We also log your login activity: dates, times, devices, and IP addresses. This helps us detect unauthorized access and protect your account from fraud. If you log in from an unusual location or device, we may require additional verification.

Payment Information

When you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we do not store your full banking credentials. We store only transaction IDs, amounts, and your payment method type (e.g., "mobile banking," "local payment virtual account"). Your actual bank account details are sent directly to your payment partner over encrypted channels; we do not see or store them on dodi's servers.

Device and Usage Data

We collect information about your device: browser type, operating system, device model, and unique device identifiers. We use this data to optimize dodi's performance, detect fraud, and troubleshoot technical issues. We may also collect approximate location information based on your IP address to enforce jurisdiction restrictions (we do not offer services in jurisdictions where gaming is prohibited).

Our dodi analytics track which games you play, how long you play, and which features you use. This helps us improve our platform, add popular games (like additions to our Slot games or live-dealer offerings), and enhance user experience.

How We Use and Protect Your Data on dodi

Data Usage and Sharing

We use your data to operate dodi and deliver our services. Specifically, we use it to: verify your identity and age before opening your account; process deposits and withdrawals; settle wagers and deliver game outcomes; detect fraud and prevent unauthorized access; comply with laws and regulations (anti-money-laundering, know-your-customer requirements); and respond to customer support inquiries.

We share your data only with third parties who need it to provide services: your bank or e-wallet provider (DANA, e-wallet, mobile banking, local payment, etc.) for payment processing; our compliance and anti-fraud partners; and law enforcement or regulators if legally required. We do not share your data for marketing, advertising, or sales purposes. We do not sell your information to data brokers or other companies.

Data Security and Storage

We store your dodi data on encrypted servers with access restricted to authorized personnel. All communication between your device and our servers uses HTTPS encryption. Your password is hashed (not stored in plaintext), so even our team cannot read it. If you forget your password, we send you a reset link—we never send your actual password.

Our servers may be located outside your jurisdiction (e.g., outside Indonesia). By using dodi, you acknowledge that your data may be transferred to and processed in other countries, subject to applicable laws. We apply the same security standards regardless of server location.

Data Retention

We retain your account information for as long as your dodi account is active. If you request account closure, we delete your personal data (name, email, address, ID scan) after a retention period (typically 30 days to comply with anti-money-laundering regulations). However, we retain transaction records indefinitely to comply with legal recordkeeping requirements and to allow you to dispute transactions years in the future.

Cookies and Tracking

dodi uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and prevent fraud. Essential cookies are required for platform operation; others track usage analytics to help us improve. We do not use cookies for third-party advertising. You can disable non-essential cookies in your browser settings, though some platform features may not work properly without them.

Your Rights Regarding Your Data on dodi

You have the right to access your personal data on dodi, request corrections if information is inaccurate, and request deletion (subject to legal retention requirements). You can view and update your profile information in your account settings. You can disable non-essential cookies and opt out of analytics tracking. If you believe we have misused your data, contact our support team immediately.

If you are in a jurisdiction with specific privacy laws (e.g., GDPR in Europe, or Indonesia's data protection regulations), those laws may grant you additional rights. We comply with applicable privacy laws in the jurisdictions where we operate.

Policy Updates and Contact

We may update this privacy policy periodically to reflect changes in our practices, technology, or applicable law. We notify you of material changes via email or by posting a notice on dodi. Your continued use of the platform constitutes acceptance of the updated policy.

If you have questions about this privacy policy or how we handle your data, contact our support team. We respond to privacy inquiries within 10 business days. If your inquiry relates to data deletion or disputes involving major holidays (Idul Fitri, Idul Adha, Imlek) or peak periods (Piala AFF finals, Champions League matches), response times may extend due to higher inquiry volume.